What Information We Hold and Why
When you create an account, we collect the details you submit — name, email address, and contact information — to verify your identity and maintain your wallet. Payment transactions processed through bKash, Nagad, or Rocket are logged to confirm deposits and withdrawals and to meet financial
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record-keeping requirements. We do not store your mobile banking PIN or full wallet credentials; those stay within your payment provider's system. We also collect device and session data — browser type, IP address, and pages visited — to keep the platform secure and to detect unusual
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activity on your account. If you contact our support team, that correspondence is retained so we can follow up accurately. All data we hold is used only for the purposes stated here: account management, payment processing, security monitoring, and service improvement. We do not sell your
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personal information to third parties. Sharing with service partners happens only where necessary to operate the platform, and those partners are bound by confidentiality obligations. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.